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Understanding the product lifecycle
Mariana Caldas 2024-12-18
As a product manager, your ultimate goal is to navigate ideas from inception to execution while delivering value to your customers and stakeholders. One of the core tools at your disposal is the product lifecycle framework, an essential structure for solving problems and guiding products to success. In this article, we’ll explore the six phases of the product lifecycle focused on a digital product (web or mobile) and discuss how they equip product managers with a scientific and adaptable approach.
What is the product lifecycle?
The product lifecycle is a framework designed to take an idea from start to finish. While it may seem like a step-by-step process, it’s important to understand that this lifecycle isn’t always linear. Instead, it’s a dynamic and iterative method, much like the scientific method, allowing teams to evaluate, hypothesize, experiment, and refine.
By providing structure, the product lifecycle helps teams answer critical questions:
- What problem are we solving?
- Why is it important?
- Who are we solving it for?
It’s common to revisit earlier phases, like evaluating opportunities or designing solutions, based on insights gained from later stages, ensuring continuous improvement. These questions drive clarity and focus, ensuring that every phase is rooted in delivering meaningful outcomes.
The six phases of the product lifecycle
The Stanford Product Management Program presents those six product lifecycle phases with a different naming approach than the conventional approach, highlighting the importance of measuring and iterating aspects of that cycle, which I find quite convenient, especially for digital products. Let’s dive into them:
Evaluate the opportunity
Every great product begins with a well-defined problem. In this phase, product managers assess the opportunity by understanding the problem space and identifying why it matters. This involves diving deep into customer needs, gathering qualitative and quantitative data, and determining whether the problem aligns with the company’s strategic goals. Ultimately, this phase answers: “What problem are we solving, and who are we solving it for?”
How does that happen?
A product manager interviews potential users to uncover pain points in managing their daily tasks. Meanwhile, the UX researcher and data analyst collaborate to validate the findings using surveys and market analysis.
Tools: Google Trends and Typeform.
Design the solution
Once the opportunity is validated, the next step is to figure out how to solve it. This phase revolves around ideating and prototyping potential solutions, keeping customer feedback and usability in mind. Collaboration across design, engineering, and other stakeholders is crucial to creating a solution that balances feasibility, desirability, and viability.
How does that happen?
Designers create wireframes for a task management app while engineers provide feedback on technical feasibility. Product managers facilitate discussions to ensure the solution aligns with business objectives.
Tools: Figma, Adobe XD, and Maze.
Build
With a clear solution in mind, the team moves into execution. The build phase involves developing the product or feature while maintaining open communication between teams. Agile methodologies often shine here, enabling iterative progress and regular checkpoints to ensure alignment and quality.
How does that happen?
Front-end and back-end developers implement features like task scheduling and notifications. QA testers work alongside them to identify bugs early, ensuring a smooth development process.
Tools: Jira and CI/CD pipelines.
Ship (Launching time!)
This is the moment of truth—bringing your product to your customers. Whether it’s a soft launch, beta release, MVP, or full-scale deployment, the goal is to deliver value while closely monitoring performance and reception. Successful shipping also means clear internal coordination and external communication.
How does that happen?
The marketing team launches a campaign announcing the app's beta version. Customer support prepares for incoming queries, while the product team monitors analytics to track user engagement. Teams might first opt for a regional rollout or feature flagging to test specific functionalities with a smaller audience.
Measure
The product’s journey doesn’t end at launch. Measurement is critical to closing the feedback loop. Product managers can evaluate whether the solution effectively solves the problem and meets business objectives by collecting data on customer satisfaction, usage patterns, and other KPIs.
How does that happen?
A data analyst reviews app usage metrics, identifying trends in task completion rates. The product manager gathers qualitative feedback through user interviews to complement the data.
Tools: Google Analytics or Mixpanel and NPS surveys.
Iterate
Sometimes, the first attempt isn’t the final answer. Iteration involves using insights from the measurement phase to refine or reimagine the solution. This could mean minor adjustments or entirely revisiting earlier phases. Iteration is what keeps products evolving and improving over time.
How does that happen?
Based on feedback, the design team tweaks the app’s interface to improve usability. Developers implement the changes, and the QA team ensures the updates don’t introduce new issues.
Why the Product Lifecycle Matters
The product lifecycle framework is more than a checklist; it’s a mindset. By breaking down complex projects into manageable phases, product managers can:
- Stay customer-focused: Each phase emphasizes understanding and meeting user needs.
- Adapt effectively: Iteration ensures teams stay flexible and responsive to feedback.
- Drive alignment: A shared framework fosters collaboration and clarity among cross-functional teams.
Adopting the product lifecycle also ensures that decisions at every stage align with broader business goals, like increasing customer retention or driving revenue growth.
Applying the product lifecycle to your work
Whether you’re leading a startup or managing features for an enterprise product, the product lifecycle offers a repeatable yet adaptable approach to problem-solving. By embedding this framework into your practice, you’ll be better equipped to navigate uncertainty, prioritize effectively, and deliver value for today and throughout your product’s entire journey.
What challenges have you faced in applying the product lifecycle? In the comments below, I'd love to learn from your experiences or questions. Talk soon, take care.